Reservations & Cancellations
Do I need a reservation to attend an upcoming class?
Our guests must register in advance for upcoming events with Hue
Classes fill quickly, so make sure you secure your seat
How do I register for a class?
Join us for an upcoming event at a venue near you by visiting our Upcoming Events
Select the painting, date, and venue you are interested in, and we will save your seat
Oh Darn, I’m running late! Can I still come to class?
Classes start RIGHT ON TIME
We recommend showing up 15-30 minutes early to prevent any missed instruction
Arriving 30 minutes late will prevent you from joining the in progress class and rescheduling
What is the cancellation and refund policy for Classes?
Due to the entertainment nature of our events, *we do not issue refunds
If you are unable to attend your event, please contact us 48 hours in advance at firstname.lastname@example.org for assistance in rescheduling
We do not reschedule no shows, late arrivals (30 minutes or more), or cancellations with less than 48 hours notice
When contacting Hue, we ask that you communicate with our support team with respect. We work very hard to make EVERY one of our customers happy and will do that for you, but please be respectful even if you have a technology or payment issue.
We require ten (10) minimum registered guest painters to hold a class
You will be notified via email 24-hours prior to your scheduled class if the minimum number has not been reached with options for rescheduling
In very rare cases, Hue Paint and Sip reserves the right to cancel classes in the event of an emergency situation less than 24-hours prior notice, and will contact you to reschedule.
- Hue Paint and Sip Studio
You haven’t answered all my questions?
Have more questions? Please email our Customer Service at Contact@huepaintstudio.com and we will be happy to help!
Or, visit our Contact Page to submit your question.